Hope Family Medical Centre

01978 760468

Patient Information

Here you can find out how to register and read important information for patients.

Find out more by clicking on the links.

Access to medical records

Your doctor may be asked by another organisation e.g insurance company or employers to write a report on you regarding your medical history and your current state of health.  The ... [continue] Access to medical records

Complaints and compliments

Putting things right and dealing with concerns – complaints, claims & incidents Hope FMC adopts the NHS Wales principles of dealing with complaints, claims and incidents (as per the 2011 ... [continue] Complaints and compliments

Coronavirus Information

Thank you UNPRECEDENTED DEMAND CONTINUES. Along with the rest of the NHS, we are currently experiencing overwhelming demand for GP services. Many other NHS services are working at reduced capacity ... [continue] Coronavirus Information

Flu Campaign 2020

This year, due to coronavirus we will be operating our flu clinics differently. Priorities 2/3 year olds We will be running daily clinics to vaccinate our 2/3 year olds. Eligible ... [continue] Flu Campaign 2020

Hope Surgery Equipment Fund

We would like to express our thanks to all those patients who have kindly donated to our Hope Surgery Medical Equipment Fund. Donations received are used to purchase special medical ... [continue] Hope Surgery Equipment Fund

How to register

If you live within a 3 mile radius of the Practice you can register. Collect a registration form at the surgery or to download and print a form to bring ... [continue] How to register

Patient confidentiality

We respect your right to privacy; your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of ... [continue] Patient confidentiality

Updating your details

Please advise us in writing of any changes to your name, address or contact telephone number. Please provide a mobile number and if you are able to take calls your ... [continue] Updating your details

Useful Forms

Here are a list of useful forms: Sickness Self Certificate You only have to give your employer a fit note (sometimes called a sick note) if you’re off sick for ... [continue] Useful Forms

Useful Telephone Numbers

Alcoholics anonymous 0845 76975555 Betsi Cadwaladr University Health Board 01352 700227 Carers, Flintshire 01352 752525 Carers, Wrexham 01978 318812 Castle Pharmacy, Caergwrle 01978 760565 Childline 0800 1111 Clwyd Community Health ... [continue] Useful Telephone Numbers

Violent or abusive behaviour

We operate a zero-tolerance policy towards any verbal, physical or threatening behaviour to any member of the practice team or other visitors on our premises.  Please find a copy of ... [continue] Violent or abusive behaviour