Here you can find out how to register and read important information for patients.
Find out more by clicking on the links.
Access to medical records
Your doctor may be asked by another organisation e.g insurance company or employers to write a report on you regarding your medical history and your current state of health. The...
Complaints and compliments
Putting things right and dealing with concerns – complaints, claims & incidents Hope FMC adopts the NHS Wales principles of dealing with complaints, claims and incidents (as per the 2011...
Green Inhalers
Green Inhaler For many people with lung disease, inhalers are a lifeline; allowing you to take control of breathing problems and open up your airways. So it can come...
Hope Surgery Equipment Fund
We would like to express our thanks to all those patients who have kindly donated to our Hope Surgery Medical Equipment Fund. Donations received are used to purchase special medical...
Hospital Waiting Times
Information about hospital waiting times To access the information click here The information shown is only to be used as a guide. The data cannot tell you where you are on...
How to register
If you live within a 3 mile radius of the Practice you can register. Collect a registration form at the surgery or to download and print a form to bring...
Opioid Medications
There has been a steady decrease in prescribing of Tramadol in Wales since the reclassification of Tramadol in 2014. However, there is still a need to promote appropriate prescribing in...
Patient confidentiality
We respect your right to privacy; your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of...
Protected Education Time
It is important that all our staff maintain up-to-date knowledge, particularly at this time of continuing change. Therefore, for one afternoon each month, the surgery will operate an emergency only...
Sedatives for Flying
The surgery will no longer be prescribing Diazepam or similar drugs for flight anxiety. The reasons for this can be found below: Diazepam in the UK is a Class C/Schedule...
Shared Care agreements and Private Providers
SHARED CARE MEDICATIONS Shared care is a process whereby responsibility for a patient’s medication is shared between a GP and consultant. In such a situation, the consultant will assess a patient’s...
Updating your details
Please advise us in writing of any changes to your name, address or contact telephone number. Please provide a mobile number and if you are able to take calls your...
Useful Forms
Here are a list of useful forms: Sickness Self Certificate You only have to give your employer a fit note (sometimes called a sick note) if you’re off sick for...
Useful Telephone Numbers
Alcoholics anonymous 0845 76975555 Betsi Cadwaladr University Health Board 01352 700227 Carers, Flintshire 01352 752525 Carers, Wrexham 01978 318812 Castle Pharmacy, Caergwrle 01978 760565 Childline 0800 1111 Clwyd Community Health...
Violent or abusive behaviour
We operate a zero-tolerance policy towards any verbal, physical or threatening behaviour to any member of the practice team or other visitors on our premises. Please find a copy of...
Date published: 8th October, 2014
Date last updated: 22nd November, 2024
